Frequently Asked Questions

How secure is AlfrescoEspresso.com.au?

AlfrescoEspresso.com.au uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security.  SSL provides encryption between web browsers and web servers.

What shipping methods do you use?

Orders are sent at cost price using Australia Post.    Local orders have free postage.   Postage within Australia starts at $5.20 per order and increases with weight.    For pricing costs, enter your order and the shipping calculation will be added to your cart for your viewing.   

What payment methods do you use?

We accept Visa, Mastercard and Paypal through our secure merchant gateway.

Do you ship internationally?

We ship to all countries.

How long will it take to receive my order?

Orders are posted Monday to Friday.   Orders are normally sent within 24 hours (excluding weekends and Public Holidays).   Most orders will be received within three business days.   

What is your returns policy? 

AlfrescoEspresso.com.au has a 100% satisfaction 30 day Money back guarantee.  Know that you may order from us with confidence.   If you are dissatisfied with any of our products, you may return the item within 30 days of receiving it for a full refund less the postage costs.   If you wish to return a product, contact us for return instructions.